Policies, Terms and Conditions
RETURN POLICY
The goal at Lume Photography is that you are completely satisfied with your investment and thrilled with your experience!
Due to the nature of photography, all sales are final.
All physical albums, prints, and products (including digital products) are non-refundable and nonreturnable, except for damage caused during shipping. Any defects or damage in the photographs, images, files, or other products provided by Lume Photography must be communicated within 72 hours of receipt.
Terms
>> Prices are subject to change at any time.
>> Lume Photography is not responsible for manufacturer or shipping delays.
>> All other terms and conditions can be found in your session or service contract.
>> Any questions, please email andrea@lumephotography.com
>> Thank you again for your business!
Privacy Policy
On May 25, 2018, new data privacy laws — the General Data Protection Regulation (GDPR) — take effect across the European Union. These laws provide consumers with more control over their personal data.
Lume Photography is fully aligned with the spirit of the GDPR for a safe and secure Internet. I aspire to embrace privacy by design and, whenever possible, to not collect and store personally identifiable information. For the personal data I do collect, I am committed to your right to privacy and to being transparent about how and why Lume Photography stores your data.
Your Privacy is Important!
I take the security of your personal information very seriously, and I follow industry-standard protocols to protect it.
How I Use Personal Information
>> to respond to comments and questions and provide customer service.
>> to send information including confirmations, invoices, notices, updates, news, and support and administrative messages.
>> to provide and deliver products and services to my customers.
Third-Party Privacy Policies
You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt out of certain practices. Lume Photography’s privacy policy does not apply to, and cannot control the activities of, other advertisers or websites. You may find a comprehensive listing of these privacy policies and their links here:
Log Files and Web Beacons
Like many other Web sites, Lume Photography makes use of log files and web beacons. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. Web beacons are used (sometimes) to tell if you open or act on my emails. This information is used to analyze trends, administer the site, track users’ movement around the site, and gather demographic information. IP addresses, and other such information, are not linked to any information that is personally identifiable. Again, this is done to measure and improve the performance of my services.
How to Opt Out
Emails I send you will be business communication. Sometimes, I may send you non-essential emails, but these emails will have a clear way to opt out. If you opt out, you will no longer receive non-essential emails from me.
Website Cookies
You can typically remove and reject cookies from my service with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject cookies, it could affect how our Service works for you. So just a heads up on that. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.
Non-discrimination and inclusivity
Lume Photography and all associates are committed to providing an inclusive and welcoming environment and service for all clients and individuals, with respect to sexual orientation, gender, gender identity, gender expression, age, race, color, size, religion, ethnicity, disability, or military status, in any of its activities or operations. All are welcome here!
Lgbtq+ ally
COPYRIGHTS
This website and it’s content, including images and text, are the creation and property of Lume Photography, protected by U.S. Copyright Law (all rights reserved), and may not be reproduced in any manner without Lume Photography’s explicit written permission.
Consent & Contact Information
By using my website and services, you hereby consent to these policies and terms.
I welcome your comments or questions! You may contact me at this address: andrea@lumephotography.com
:) Andrea
