Policies, Terms & Conditions

Booking, Payments & Refunds

A signed contract and retainer payment are required to reserve your date. Retainer fees are non-refundable for any reason, as they cover the time I spend preparing, planning, and turning away other inquiries for your date.

Additional details about refunds, rescheduling, and cancellations are outlined in your signed service agreement.

Albums, prints, and other products are non-refundable unless they arrive damaged. Any product defects or shipping damage must be reported within 72 hours so I can fix it.

Prices are subject to change at any time.

Shipping & Product Policies

I partner with professional labs and trusted vendors, but I’m not responsible for manufacturer or shipping delays. If your order arrives damaged, I’ll coordinate with the vendor to make it right as quickly as possible.

Copyright & Image Usage

All images created by Lume Photography are protected by copyright. Clients receive a personal-use license, meaning you can download, print, and share your images with friends and family. You may not sell, alter, or use the images for commercial purposes without written permission.

Model Release & Story Sharing

Your session or wedding might be featured on my website, blog, or social media as part of my portfolio. I may share your first names or pieces of your story, but if you prefer privacy, just let me know. I’m happy to keep your details anonymous or skip public sharing altogether.

Privacy & Data Handling

Your personal information is only used to plan your session, deliver your images, and communicate with you about your services. I use trusted tools like Honeybook, Zoom, and AI-powered helpers to stay organized and improve client experience. These tools never sell or store your data beyond the scope of your project.

I occasionally send non-essential emails (like updates or helpful info). You can easily opt out at any time by clicking the unsubscribe link or emailing me directly.

Limitation of Liability & Force Majeure

If something outside my control prevents me from performing services (for example, illness, severe weather, or technical failure), I’ll do everything I can to reschedule or find a fair solution. I’m not liable for things beyond my control, but I do have safeguards like backups to reduce risk.

Non-Discrimination and Inclusivity

Lume Photography is committed to creating a safe and welcoming space for everyone. I celebrate all love stories and respect all people regardless of sexual orientation, gender identity, race, religion, size, age, or background. All are welcome here.

Eco-Conscious Practices

Lume Photography is based on the Keweenaw Peninsula, the ancestral land of the Anishinaabe people. I am a certified Leave No Trace photographer and I pledge to honor and protect the environment and land wherever I work. All of my products are made with eco-friendly materials and sustainable production methods because I believe in creating beautiful art while caring for the planet.

Website & Cookies

This website uses basic cookies and analytics to track traffic and performance. You can disable cookies in your browser, though it may affect how the site works.

Third-Party Services and Vendors

I work with trusted third-party providers to deliver your experience:

• Honeybook (contracts, invoices, and project management)
• Pic-Time (online galleries)
• Flodesk (email newsletters)

Each has its own privacy policy, which you can view on their websites.

I sometimes recommend or collaborate with other vendors, planners, or venues to make your day amazing. While I only suggest people I trust, I can’t guarantee or take responsibility for their services, policies, or actions. Any agreements with other vendors or venues are between you and them directly.